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Customer Care MyApp Service Cambodia Phnom Penh Job ID: #449126 Deadline: 24/12/2018

Level: Entry
Year of Exp.: 1
Hiring: 5
Salary: Negotiable
Sex: Female/Male
Age: 18 - 25
Published Date: 2018-12-08
Term: Full-Time
Function: Customer Service
Industry: General Business Services
Qaulification: Bachelor Degree
Language: Khmer, English
Location: Phnom Penh
Deadline: 24/12/2018

Description

·       Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills.

·       Handling customer complaints or refer them to appropriate area for action.

·       Accurately identifying a customer’s query and providing a quick resolution.

·       Monitoring and actively managing variances from agreed performance targets, through identifying and understanding the causes and taking corrective action to minimize risk and maximize performance.

·       Perform all administrative tasks as requested efficiently and following processes.

·       Others as assigned by superior.


Requirements

·       Age of 18 and above;

·       Honest and good attitude;

·       Having very high interest in technologies;

·       Good command in Khmer and English, both writing and speaking, other language is a plus;

·       Strong customer service skills, commitment and a desire to satisfy the customer;

·       Good listening and problem solving skills;

·       Strong interpersonal skill, dynamic, flexibility and strong commitment;

·       High-level analytical skills with the ability to think laterally in an environment of change;

·       Flexibility to work within different work shifts (between the rosters of 7am –8pm);

·       Computer literature (MS. Word, Excel, etc.).


Benefits

·       Public holiday leave and 18 days annual leave with paid;

·       Performance bonus;

·       Continue self development and on the job training.


MyApp Service Cambodia


MyApp Service, a growing and dynamic company, offering dispatching and matching service through a mobile application platform. Service providers of all kinds of services will be able to target its customers via our mobile application platform. Customers will seek the service they’re looking for with ease through our instant booking.

MyApp Service was established with the vision and mission to provide best time saver to everyone with convenience online orders to all kind of services and products relevant to and for the need of their daily lives.

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Kam Sreysung

081626688 sreysung.kam@myapp.network MyApp.network

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